To read carefully before placing your order:
General
The sending of the order by the customer implies his adherence to these General Conditions of Sale. No provision to the contrary concerning the conditions of purchase, letters, acknowledgements of receipt or other documents emanating from the customer may be opposed to Bouga Cacao if it has not been expressly accepted by Bouga Cacao. The presentations and photos are not contractual, Bouga Cacao may have to modify them at any time and without prior notice due to changes in economic conditions.
Orders
Any order may be placed over the Internet, in writing or by telephone, and must be sent for confirmation to Bouga Cacao in writing (mail, fax, Internet). An order becomes final only after acceptance by Bouga Cacao. Bouga Cacao grants itself the right to refuse the order for any reason:
– supply problem
– problem with the control
– problem due to product delivery
– problem later with the customer
Any provision that derogates from or supplements these General Conditions of Sale will be deemed to be accepted by the Customer in the absence of any written dispute from the latter within 24 hours of receipt of the acceptance of the order.
Price
The prices invoiced to the Customer for the products are prices in Euro TTC and are based on the Bouga Cacao Tariff in force on the date of the order. Orders for specific services and products not listed on the Bouga Cacao tariff will be invoiced at the price stipulated on the commercial proposal.
Delivery
1- Subject to special stipulation, and from the day of acceptance of the order by Bouga Cacao as defined in article 2 above, the products listed in the Bouga Cacao tariff will be delivered for Metropolitan France within a maximum period of one week. The delivery times indicated by Bouga Cacao are only indicative. Bouga Cacao strives to comply with them. However, exceeding them may not result in cancellation of the order or compensation. Any penalty clause of delay that would be included by the Customer in his order remains without effect by application of article 1 of these General Conditions of Sale.
2- The goods travel at the risk of the recipients, the ownership being transferred to them as soon as the order is accepted. It is the consignee’s responsibility to verify incoming shipments and to make any reservations and claims that appear justified.
3- If the delivered products do not conform in kind or quality to the specifications indicated in the delivery note, the Customer must, under penalty of forfeiture, make his complaints within two (2) days after delivery.
4- Shipping costs are not included in our prices (except subscriptions). Shipping costs are specified in the “delivery” page.
Conditions of payment
Unless otherwise stipulated, the products are payable in advance by credit card, check (only for France) or transfer.
Data
The Customer’s data may be stored in Bouga Cacao files; the law may grant a right of access, rectification and opposition in accordance with the CNIL (www.cnil.fr)
Miscellaneous
These General Conditions of Sale are governed by French law.